Privacy Policy

At Silent Pod Hire Ltd., respecting your privacy and protecting your personal data is a top priority. This privacy policy explains how we collect, use, store, and safeguard your information when you use our online platform and services related to event equipment hire and entertainment technology.

Information We Collect

We collect personal information that you provide to us directly, including but not limited to:

• Your name, address, and contact details
• Booking and payment information
• Details of events and equipment hired
• Correspondence and communications you send to us

We may also automatically collect certain technical data via cookies or similar technologies to improve your experience on our site.

How We Use Your Information

Your information is used to:

• Process and manage your equipment hire orders and bookings
• Communicate with you regarding your enquiries, bookings, and services
• Deliver, set up, and manage equipment rental at your event locations
• Comply with legal obligations and protect our legitimate interests
• Improve and personalise the services and the online platform we provide

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Performance of a contract – to fulfil our obligations in providing event hire services.
• Consent – when you explicitly agree to specific uses of your data.
• Legitimate interests – to improve our services, ensure security, and prevent fraud.

Data Sharing and Disclosure

We will not sell or rent your personal data to third parties. We may share your information with trusted service providers who assist in delivery, setup, payment processing, or marketing, provided they adhere to strict confidentiality and data protection obligations. We may also share information if required to do so by law or to protect our rights.

Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined above, comply with legal requirements, resolve disputes, and enforce our agreements.

Your Rights Under Data Protection Laws

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request erasure of your data in certain circumstances
• Object to or restrict processing where permitted by law
• Withdraw consent at any time where processing is based on consent
• Receive your data in a portable format

To exercise any of these rights, please contact us using the physical address provided below.

Security of Your Information

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

Cookies and Tracking Technologies

Our online platform uses cookies and similar technologies to enhance functionality and user experience. You can manage cookie preferences through your browser settings.

Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children without appropriate parental consent.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in laws, technology, or our services. We encourage you to review this policy regularly for any updates.

Contact Information

If you have any questions or concerns about this privacy policy or how your data is handled, please contact us at: